> ## Documentation Index
> Fetch the complete documentation index at: https://docs.repllix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Test Agent

> Validate responses before going live and after major updates.

This page explains how to test quality, tone, and behavior safely before customers see changes.

## What to test

* Accuracy of answers
* Tone consistency
* Lead capture behavior
* Escalation behavior
* Voice interaction behavior when enabled

## Run a test cycle

1. Open **Test Agent**.
2. Ask real customer-style questions.
3. Review answer quality and clarity.
4. Adjust settings or knowledge as needed.
5. Repeat until responses meet your quality bar.

## When to retest

* After updating agent settings
* After adding or changing knowledge
* Before launching a new channel