Support channels
- In-app support and contact forms
- Email support
- Sales contact for plan and onboarding questions
Contact support effectively
- Describe the issue clearly.
- Include steps to reproduce.
- Share relevant screenshots when possible.
- Provide account and channel context.
- Submit through the available support path.
Common support topics
- Integration connection issues
- Response quality troubleshooting
- Billing and usage questions
- Account access and configuration help